Customer Service

Contact Us
Phone: For more information or help please call: 800-470-2244 or 804-642-7688.
Email: E-mail us at fundraising@whitleyspeanut.com (We will respond within one business day).

Corporate Office
Physical:
2371 Hayes Road Hayes, Virginia
Mailing:
P.O. Box 647 Hayes, Virginia 23072

Hours of Operation
Business Hours
Monday - Friday 8:30 a.m. - 6 p.m. EST

Closed Saturday & Sunday

Our Guarantee
We want you to be completely satisfied with your purchase. Please contact us at fundraising@whitleyspeanut.com and we will be glad to assist you.
Perishability
All nut products in vacuum pack tins have a 10-12 month shelf life before opening. Once opened, store nuts in a freezer or a refrigerator to maintain freshness.
Allergens
All of our products are manufactured on shared equipment in a facility that processes products containing peanuts, tree nuts, milk, wheat and soy. Please email fundraising@whitleyspeanut.com for any questions about allergens.
Order Inquiries
If you have any questions or problems with your order please contact us at fundraising@whitleyspeanut.com. Customer Service will try to respond within 24 hours. Payment Methods
We accept the following credit cards: Visa, MasterCard, American Express, Discover. Your credit card will be charged the day your order is shipped

Order Confirmation If you have an email spam filter, in order for you to receive your order confirmation, you must be sure that you allow the following email address: info@whitleyspeanut.com into your account.
Additional Shipping Information
  • We offer FREE Standard Shipping and Handling in the Contiguous US (the lower 48 states). All qualifying orders will ship with no shipping charges - there's no minimum purchase needed, and no end date. Expedited shipping is available and will incur a fee depending on the type of service chosen.
  • Our fundraising program does not ship to Alaska, Hawaii, Puerto Rico, Guam and Virgin Islands, or to any other address outside the US.
  • Overseas shipments are permitted only through an APO or FPO mailing address.

  • Delivery Information
    We ship UPS anywhere in the contiguous U.S.; however, post office may be used on some orders. To speed delivery, always use a street address and/or highway name or number. Specify a business address if no one will be at home during the day to accept delivery. All orders will be mailed for immediate shipment unless a ship date is specified on the order form. For holiday delivery, we encourage you to order early. We will be as accurate as possible in setting up shipping dates for your order; however, we cannot guarantee a specific date or time for delivery, except for air express shipments. Please inquire about charges for this.
    Below is the number of UPS delivery days to the US states once it leaves our warehouse in Virginia. An e-mail (if given) confirmation will be sent once it is shipped. Please add one to two days to the below chart for processing and handling. Most orders are shipped within 24-36 hours of selected ship date.

    ** Expedited orders received after 2:30p.m. EST will ship the following business day from receipt of order unless you have selected a later ship date.

    UPS Transit Time Map